How do I copy all old e-mail messages and folders from my chemistry acount to my Office 365 account?ġ. Q: I have my chemistry e-mail forwarded to my Office 365 e-mail. Q: How do I forward my Chemistry E-mail to my Office 365 e-mail?Ī: Contact and we will reply with instructions. If you need to do it, you can follow the instructions in this site: Q: How do I forward E-mail from Office 365 to my chemistry e-mail?Ī: We do not recommend forwarding Office 365 to your Chemistry e-mail. Office Pro Plus available for free for faculty and staff with your new Office 365 account:.Office 2016 distributed as part of the Microsoft Campus Agreement:.Some users are working from and have a different IP address and it happens for them intermittently too.A: Please read the answer to ' Upgrade to Office 2016' on this page.I found the sign-in history in Azure AD and there is no log for when the connection timed out.

The account is a shared mailbox with 6 users.Different users get the error message intermittently, but not all at the same time.It is the first time using Office365 so I am not used to it, but I can't find anywhere in there to diagnose failed connections, etc.ĭoes anyone know how I can get to the bottom of this issue?įurther Info based on Rohit Gupta's reply: It doesn't seem to happen to all users at the same time even though they are sitting next to each other. Updating Thunderbird to the latest version.Increasing the timeout in Thunderbird (mailnews.tcptimeout).Ignoring Thunderbird process and folders in Windows Defender Antivirus.There is also a user at a different site which it occurs for as well. The timeout might happen a few times a day for each user and it sometimes only lasts for a few seconds and they are back in again. Because multiple users can be sharing an inbox, this causes a great deal of confusion because once the connection times out, the inbox is no longer the same as the other users and they do a lot of moving emails and renaming the subject (using header tools).

We had been using Thunderbird and had no problems previously.Īfter switching to Exchange, Thunderbird is intermittently throwing Connection Timeout errors. Our company has recently switched from Kerio Connect on-premises email server to Exchange Online.

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